posted 2/8/20201 Comments
Payment SecurityWe take the security of our website and of your transactionsextremely seriously. Shipping FAQsFree Shipping: We offer free postage on orders over£50.00 to the UK sent via Royal Mail.To qualify for free postage the order must be sent as one package.Therefore, all items must be in stock or you should be happy to waituntil all items become available to ship so they can be sent as onepackage. Downloads and Gift Vouchers do not count towards freeshipping. Please note that Pre-Orders do not count towards freeshipping as their release dates are liable to fluctuate.Stock StatusIf your order contains items that have different estimatedshipping dates (for example, ‘available to pre-order’, ‘in stock’,‘available to ship in 1-3 days’) you will be given an option eitherto wait for everything to become available to ship in one package,or to ship each item as soon as it becomes available. Stock StatusPhysical Products have different types of stock availability, for example:In Stock (Ready to ship)Pre-Order with estimated shipping datesAvailable to Order (Estimated shipping between 1-3 working days)Available to Order (Estimated shipping between 3-7 working days)Available to Order (Estimated shipping between 7-14 working days)If your order contains items that have different estimated shippingdates you will be given an option either to wait for everything tobecome available to ship in one package, or to ship each item as soonas it becomes available. Stock arrives at the office throughout theday so the stock status of items on the website can change severaltimes a day.Important Note: all items that are not currently displaying as In Stockneed to be ordered in from our suppliers and the estimated shippingdates are only an indication of when we expect those items to comeinto stock. If there are any unforeseen issues with availability wewill notify you immediately.
